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NCVO Affiliate Programme
Free Public Liability Insurance for Neighbourhood Watches

Neighbourhood Watches can get free Public Liability Insurance (PLI) provided by CaSE Insurance and underwritten by Ansvar Insurance Company Ltd.

1. Existing Policyholders
2. New or unregistered Neighbourhood Watches
3. Registering a number of Schemes "en-bloc"
4. Change of Coordinator
5. Help
6. No Computer Access?


If your Neighbourhood Watch / Scheme / Association currently benefits from free PLI during, you need to make sure you renew your policy for the year beginning 1 April 2009. There is no automatic renewal of cover, although due to the delays in inviting renewal Insurers have agreed to 'hold covered' existing policies until 30th April 2009 to allow NHWs time to go on-line and register for cover.

To renew click on this link

Online Registration

When prompted, please provide your :

  • Username
  • Password

Follow the instructions and have available the following information…

  • Police Reference Number
  • Current Policy Number
  • Area covered by your Neighbourhood Watch
  • Number of households in your Neighbourhood Watch
  • Contact details

If your Neighbourhood Watch is not covered by the policy you need to

2.1. Register your Neighbourhood Watch with your local police force and then
2.2. Register online for free Public Liability Cover

Contact the Neighbourhood Watch Liaison Officer in your local police force (the title may vary from force to force) and register your Neighbourhood Watch

Have these details ready:

  • Contact details of the Neighbourhood Watch coordinator
  • Number of active schemes (if you’re an association)
  • Number of households covered
  • Number of active members
  • Streets covered (postcode)

The force will then issue you with your

  • Police reference number
  • Username
  • Password

Only when you have this information can you proceed to Step 2

To register for free PLI, click on this link

Online Registration

When prompted, please provide your :

  • Police Reference Number
  • Username
  • Password

Follow the instructions and have available the following information…

  • Area covered by your Neighbourhood Watch
  • Number of households in your Neighbourhood Watch
  • Contact details

If you are an association and are registering a number of schemes you will also need to provide…

  • number of scheme coordinators in your association

and please note that for en-bloc registration…

  • Associations will only need to register one Police Reference Number, Username and Password
  • All efforts must be made to ensure any information given is accurate
  • The Association must ensure up-to-date records are held on all schemes
  • Certificates of Insurance must be distributed to individual Scheme coordinators

If your scheme has a change of coordinator, it is important that you inform CaSE Insurance so they can update their database, as this is used for renewal reminders.


Arrangements for the 2009/2010 Policy are explained in a leaflet Click to view leaflet which has been prepared in close cooperation with the Home Office and which we hope provides an easy-to-use guide.
Click on the link for Online Frequently Asked Questions

General Enquiries

For general enquiries, a dedicated NCVO Help Line has been set up on:

0800 279 8298

Insurance Enquiries

For help on your PLI cover, enquiries regarding claims or if you are changing your coordinator, please email us at Case Insurance or call CaSE Insurance on:

0845 225 2288

Please enquire at your local police force as the ACPO and local forces have agreed to facilitate internet access for those who do not have it.

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