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Free Public Liability Insurance for Neighbourhood Watches

Free Public Liability Insurance (PLI) is available to Neighbourhood Watch Associations / Schemes in England & Wales which have been formally registered with, and approved by, their local police authority as an authorised Neighbourhood Watch Association/Scheme. This PLI scheme is managed by the National Council for Voluntary Organisations (NCVO) working in conjunction with CaSE Insurance. Cover is insured by Ansvar Insurance, a business division of the Ecclesiastical Insurance Office plc.

The scheme for 2011/12 has now been agreed and you can now renew your Neighbourhood Watch Public Liability Insurance (PLI) Policy for the period 1st April 2011 to 31st March 2012.

Please follow the instructions below to undertake your renewal, which will be backdated to be valid from 1st April 2011.

Please note you must register for renewal of your insurance by 30th April 2011.

How can you renew your PLI policy?

To renew your policy please click on the blue link below and follow the instructions underneath it:

Online Registration

  1. Enter the following details (case sensitive):
    Username: AnsvarP
    Password: fbpol852


  2. Select ‘Policy Renewal' from the options available upon which you will be asked the following details (case sensitive):
    - Your police reference:
    - Your policy number:


  3. Modify any contact details of your policy and press the 'modify' button

How can you apply for a new policy?

To take up a new policy please click on the blue link below and follow the instructions underneath it:

Online Registration

  1. Enter the following details (case sensitive):
    Username: AnsvarP
    Password: fbpol852


  2. Select ‘Apply for New Policy' from the options available upon which you will be asked the following details (case sensitive):
    - Your police reference:
    - Neighbourhood Watch Association/Scheme Name
    - Number of households in your Neighbourhood Watch catchment:
    - Number of scheme co-ordinators in your Association / Scheme:
    - Contact details


Further information

Please click here to download the leaflet.

Other Enquiries:

  • If you have any enquiry regarding your PLI cover, please call the NCVO Help Line on 020 7713 6161 (please note that the text-phone service is no longer available but you can instead email enquiries to chris.taylor@ncvo-vol.org.uk).


  • For enquiries regarding any other insurance requirements, including specific Events, please email us on NHW@caseinsurance.co.uk or call the CaSE Help Line on 0845 2252288


  • For enquiries about Claims please email NHW@caseinsurance.co.uk or call the CaSE Insurance Help Line on 0845 2252288 or in the case of an emergency, direct to Ansvar on 01323 737541


If you are changing your coordinator, please inform CaSE Insurance (so they can update their database) by email to NHW@caseinsurance.co.uk or to the CaSE Help Line at 0845 2252288


Don’t forget you and your members may qualify for special rates on Home & Contents Insurance

Click here for more information

If you live in a registered Neighbourhood Watch area, we think you should get cheaper Home Insurance. So we are pleased to offer Home Insurance that is discounted by up to 20% for households within active Neighbourhood Watch areas, and is easy to buy online.

Please note that the Home Office does not endorse this or any home insurance product produced for Neighbourhood Watch schemes around the country.

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